Zwoelferhaus Haus
Arrival
Departure
Adults
Children
Important information for your holiday in Saalbach Hinterglemm

Everything you need to know about the Hotel Zwölferhaus

Find all information on the Hotel Zwölferhaus in Saalbach Hinterglemm here. All you need to know about your summer or winter holiday in the Salzburger Land. From how to find us down to the small print, this is a compact overview of the most important information. 

Good to know and T&C's

Arrival and departure

Hotel Das Zwölferhaus
Zwölferkogelweg 137
5754 Hinterglemm
Austria

Your room is ready from 2pm on your day of arrival. If you arrive later than 7pm, please let us know. Dinner is served until 8:30pm. If you arrive later, we are happy to prepare a snack platter for you.
Please vacate your room by 10am on your day of departure. If you would like to use the day for skiing or hiking, you are welcome to store your luggage with us.
>> Location & How to Get There

Payment options
Please note that a written confirmation is required to make your reservation binding. Your booking is only confirmed once we have received a deposit of 20% of the booking total (without bank charges). You may pay your bill in cash at the hotel or by debit card, V-PAY, Visa or Mastercard (without a limit for Austria).

Bank details
Raiffeisenbank Saalbach
IBAN: AT39 3505 2000 0001 8168
BIC: RVSAAT2S052

Surcharges and deductions

  • Deduction for Bed & Breakfast: € 30 per person and night.
  • 10% discount for third and fourth adults staying in multiple occupancy rooms and suites.
  • Surcharge for double room with single occupancy: 50 % of the accommodation price per person and night.

Local tax
All rates are exclusive of the local tax that applies person and night (from the age of 15).

Summer early booking bonus
For all bookings made by 05/31/2024, you will receive a 10% discount on the daily rate.
Cannot be combined with packages or other offers.


Children's rates
Per child and night – in a room with at least two fully paying guests.

Summer 2024:

  • From the age of 0 until the age of 2.9: FREE
  • From the age of 3 until the age of 4.9: € 39,-
  • From the age of 5 until the age of 8.9: € 61,-
  • From the age of 9 until the age of 14.9: € 83,-
  • From the age of 15 until the age of 17,9: € 105,-

Winter 2024/2025

  • From the age of 0 until the age of 2.9: FREE
  • From the age of 3 until the age of 4.9: € 85,-
  • From the age of 5 until the age of 8.9: € 105,-
  • From the age of 9 until the age of 14.9: € 125,-
  • From the age of 15 until the age of 17,9: € 149,-

More discounts and specials you can find here.

Early bird special - kids free
From 06/21 to 07/20/2024 and from 07/09 to 10/06/2024, children up to 8.9 years (from 2 full-paying adults) stay FREE of charge in their parents' room. Valid for bookings made by 06/15/2024.

Allergy-friendly rooms
All our rooms and suites come with a wooden floor and are suitable for allergy sufferers. Anti-allergenic bedding is available on request.

Dogs/pets
We kindly ask for your understanding that we are unable to accept dogs or pets at our hotel.

Alternative diets
For our guests who have food intolerances or have chosen a vegan diet, we are happy to offer a selection of suitable dishes. The extra charge for the special preparation is € 15,- per person/night. We kindly ask you to inform us about alternative diets before arrival.

Smoking
All our rooms and suites as well as the restaurant and common areas are non-smoking. Smokers are asked to use the ashtrays on the balconies.

Cancellation policy
In case of a cancellation as well as for general matters, the "Austrian Hotel Contract Conditions" apply.
Please take note of the following cancellation periods:

Summer 2024:

  • Cancellations are free of charge up to 14 days before the start of your trip. Your deposit will be refunded.
  • For cancellations from 13 until 7 days before your arrival, we will charge 70% of the whole booking price.
  • For cancellations from 6 until 1 day before your arrival, we will charge 90% of the price of your booking.
  • In case of short-notice cancellations, late arrival and early departure, you will be charged 100% of the price of your booking.

Winter 2024/25:

  • Cancellations are free of charge up to 30 days before the start of your trip. Your deposit will be refunded.
  • For cancellations from 30 until 7 days before your arrival, we will charge 70% of the whole booking price.
  • For cancellations from 6 until 1 day before your arrival, we will charge 90% of the price of your booking.
  • In case of short-notice cancellations, late arrival and early departure, you will be charged 100% of the price of your booking.

In order to prevent unnecessary cost in case of cancellations or if you require the mountain rescue service, we strongly recommend a travel cancellation or premium travel cancellation insurance.

Changes, misprints and errors excepted. All rates in Euro.

Haven't booked your holiday yet? Then it's time to send your non-binding inquiry to the Hotel Zwölferhaus in Hinterglemm!